Privacy Policy

Privacy  Policy

This Privacy Policy explains how Apparel The Hub collects, uses, stores and protects the information you share through our website and communication channels.

Who we are

Apparel The Hub provides apparel manufacturing, private-label and sourcing support for fashion brands, retailers, wholesalers and institutional buyers. Our business is based in Faisalabad, Pakistan. If you have any questions about this Privacy Policy or how your information is handled, you can contact us at sairariz47@gmail.com.

What we collect

We collect the information you choose to provide when you contact us or submit an enquiry through our website. This may include:

  • Your name and company or brand name.

  • Your email address and phone or WhatsApp number.

  • Your country or destination market.

  • Your product requirements, including garment type, quantity, fabric, colours, branding and expected delivery date.

  • Your target price, message and other project specifications.

  • Files you submit, such as tech packs, product designs, reference images and artwork.

If you contact us through email, phone or WhatsApp, we may retain the information you share through those channels to respond to your enquiry and manage your project.

How We Use Your Information

We use your information to:

  • Respond to enquiries and questions.

  • Review product specifications and manufacturing requirements.

  • Coordinate quotations, costing and sample development.

  • Communicate with you about production and sourcing projects.

  • Manage business communications and maintain relevant records.

  • Improve our website and enquiry process, where applicable.

We do not sell your personal information. We use it for legitimate business purposes connected with your enquiry and our services.

Your Designs and Tech Packs

We understand that tech packs, artwork and product designs may contain commercially sensitive information. We use the files you share to review your requirements and, where applicable, support costing, sampling, sourcing and production coordination. Access should be limited to people or service providers who need the information for these purposes.

We do not intentionally publish your submitted designs or use them to develop products for other buyers without your permission. If your project requires sharing files with a manufacturing or sourcing partner, we aim to share only the information needed to handle the relevant work.

For highly confidential designs, you may discuss confidentiality requirements with us before sending your files.

Who We Share Information With

We may share relevant information with service providers that help us operate our website, manage communications or handle your project. These may include:

  • Website hosting and technical service providers.

  • Email and communication services.

  • Manufacturing, sampling or sourcing partners, where required for your project.

  • Professional advisers or public authorities where disclosure is legally required.

We aim to share only the information reasonably necessary for the relevant purpose. The handling of information by third-party services may also be subject to their own privacy policies and terms.

How Long We Keep Your Information

We retain enquiry messages, project details and related files for as long as reasonably necessary to respond to your enquiry, manage an ongoing business relationship and maintain appropriate business records.

If you would like us to delete information you have shared, contact us at sairariz47@gmail.com. We will review your request and delete information where appropriate, subject to applicable legal, contractual and record-keeping requirements.

Cookies and Website Analytics

Our website may use essential cookies or similar technologies to support its basic functions. If analytics tools are installed and enabled, they may collect information about how visitors use the website, such as pages visited, approximate location, device or browser information and interactions with the site.

We use such information, where applicable, to understand website performance and improve the visitor experience.

If Google Analytics 4 (GA4) is enabled on our website, Google may process website usage information on our behalf to provide traffic and engagement reports. You can read Google’s explanation here: How Google Uses Information from Sites or Apps That Use Its Services.

You can manage or delete cookies through your browser settings. Blocking certain cookies may affect some website functions. Where required, we will seek consent before using non-essential cookies or analytics technologies.

Data Security

We take reasonable steps to protect the information submitted to us against unauthorised access, disclosure, alteration or loss. The security measures available may depend on the website, hosting environment and communication service being used.

No method of transmitting or storing information online can be guaranteed to be completely secure. Please avoid sending sensitive information unless it is necessary for your enquiry.

Your Privacy Rights

Depending on your location and the laws that apply, you may be entitled to request access to your personal information, ask us to correct inaccurate details, request deletion or raise concerns about how your information is used.

To make a request, email sairariz47@gmail.com and describe your request. We will review it and respond as appropriate under applicable requirements.

Links to Other Websites

Our website may include links to third-party websites or services, such as Instagram or WhatsApp. These services operate under their own terms and privacy policies. We encourage you to review their policies before sharing information through those platforms.

Changes to This Privacy Policy

We may update this Privacy Policy when our website, services or information-handling practices change. The latest revision date will be displayed at the top of this page. We encourage you to review this page periodically.

Contact

If you have questions about this Privacy Policy or wish to make a privacy-related request, please contact us:

Apparel The Hub
Email: sairariz47@gmail.com
Phone / WhatsApp: +92 324 1703656
Business location: Faisalabad, Pakistan